Customer Service Professional

2 days ago

Revesby, New South Wales, Australia beBeeCustomer Full time $76,000
Job Title:

Customer Support Specialist

">

Opportunity Overview

An exciting opportunity has become available in our National Customer Support team, based in Revesby. As a key member of the team, you will be the first point of contact for all inbound customer queries, including parts orders, pricing, and stock availability.

This is a full-time opportunity with various days and shifts available.



Hitachi Benefits

  • Annual Bonuses: Potential to earn bi-annual bonuses providing increased earning capacity
  • Shift Loading: Potential to earn afternoon shift loading and double time rates on offer
  • Competitive Pay Rate: A rewarding above 'award' base pay rate
  • Health Insurance: Discounted Medibank health insurance policy
  • Wellness Program: Access to an Employee Assistance Program
  • Job Security: Permanent full-time position in a leading OEM with long-term job security
  • Uniform: Generous corporate uniform supplied
  • Training and Development: Continuous training and upskilling with real career development opportunities
  • Employee Discounts: Exclusive staff discounts on Hitachi goods
  • Supportive Culture: Supportive management who value your input in finding new and improved ways to achieve success


About the Role

  • Attention to Detail: High level of attention to detail required for entering essential information in our systems
  • Communication Skills: Excellent written and verbal communication skills to direct high-volume inquiries
  • Processing Orders: Ability to process internal/counter sales orders
  • Problem-Solving: Helpful and adaptable approach when understanding customer needs, with the ability to navigate and solve complex issues
  • Technical Skills: Aptitude to navigate multiple systems and databases simultaneously
  • Articulation: Ability to professionally articulate to internal and external customers


About Us

At [Company Name], we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer and value diversity at our company.

  • Customer Service Advocate

    1 week ago

    Revesby, New South Wales, Australia beBeeCustomerSupport Full time $76,000

    About the Opportunity: We are seeking a highly skilled professional to join our National Customer Support team as a key contact for all inbound customer queries, parts orders and stock availability. This is a full-time opportunity with various days and shifts available. As a member of this team, you will be responsible for delivering exceptional customer...

  • Customer Service Representative

    3 days ago

    Revesby, New South Wales, Australia beBeeCustomerService Full time $76,000

    Customer Service RoleAn exciting opportunity has become available for an individual who is passionate about delivering exceptional customer service.Key ResponsibilitiesEnter essential information into systems with a high level of attention to detail, ensuring accuracy and precision in all tasks.Direct high-volume inquiries with excellent written and verbal...

  • Customer Service Representative

    7 days ago

    Revesby, New South Wales, Australia Hitachi Full time $60,000 - $80,000 per year

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityJoin our dynamic National Contact Centre team in Revesby as a Customer Service Representative, where you'll be the first point of contact for our valued customers. In this fast-paced role, you'll handle inbound calls, respond...

  • Customer Service Representative

    4 days ago

    Revesby, New South Wales, Australia Opal Full time $60,000 - $80,000 per year

    Discover Opal….We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging...

  • Senior Customer Service Representative

    6 days ago

    Revesby, New South Wales, Australia beBeeSupport Full time $60,000 - $76,000

    Customer Support RoleWe are seeking a skilled and experienced customer support specialist to join our team.Respond to high-volume customer inquiries via phone, email and chatAs the first point of contact for all inbound customer queries, you will be responsible for resolving complex issues, navigating multiple systems and databases simultaneously.Key...

  • Customer Service Representative

    1 week ago

    Revesby, New South Wales, Australia beBeeCustomer Full time $76,000

    Job OpportunityAn exciting opportunity has become available in our National Customer Support team. As a key member of this team, you will be the first point of contact for all inbound customer queries, parts orders, pricing and availability of stock.This role offers numerous benefits, including biannual bonuses providing increased earning capacity, shift...

  • Customer Service Representative

    2 weeks ago

    Revesby, New South Wales, Australia beBeeSupport Full time $76,000

    Job OpportunityAn exciting opportunity has arisen in our National Customer Support department.Key ResponsibilitiesEnter essential information into systemsDirect high-volume inquiries with excellent written and verbal communication skillsProcess internal/counter sales ordersGenerate purchase orders and raise invoicesNavigate and resolve complex...

  • Service Delivery Specialist

    2 weeks ago

    Revesby, New South Wales, Australia beBeeCustomerSupport Full time $76,000

    We are seeking a dedicated and skilled professional to join our National Customer Support team as a Service Delivery Specialist.The ideal candidate will be the first point of contact for all inbound customer queries, resolving issues related to parts orders, pricing and stock availability in a timely manner.Responsibilities include providing prompt and...

  • Support Specialist

    4 days ago

    Revesby, New South Wales, Australia beBeeCustomer Full time $64,000 - $76,000

    Job OpportunityWe are seeking a highly skilled and motivated individual to join our National Customer Support team. This is an exciting opportunity to make a meaningful impact in the lives of our customers.About the RoleThis full-time position will require you to be the first point of contact for all inbound customer queries, parts orders, and stock...

  • Support Services Coordinator

    5 days ago

    Revesby, New South Wales, Australia beBeeCustomer Full time $76,000

    Job OpportunityWe are seeking an exceptional Support Services Coordinator to join our team.About the Role:This is a fantastic opportunity for individuals who excel in providing high-quality support and assistance to customers.Key Responsibilities:Provide timely and effective responses to customer inquiriesProcess orders and manage stock levelsEnsure accurate...