Infrastructure Technical Support Specialist

1 week ago


Brisbane, Queensland, Australia Connect Personnel Full time
Position Overview:
This role is integral to a leading global enterprise that plays a vital part in major Australian infrastructure development. The company is renowned for its commitment to innovation, investing heavily in research and development. As a result of ongoing expansion, there is a requirement for a new Technical Support Engineer.

Your Qualifications:
- A background in engineering or a related technical field is preferred.
- While qualifications in Civil or Structural Engineering are advantageous, other engineering disciplines will also be considered.
- Experience with large-scale infrastructure projects, particularly in tunneling, mining, or road construction, is a plus.
- Familiarity with construction sites is beneficial but not essential.
- Previous experience in a technical support capacity, with the ability to effectively communicate with construction personnel, is desired.

Your Responsibilities:
- Serve as a primary technical support liaison for clients, including Senior Project Engineers, Project Engineers, Site Engineers, and industry professionals.
- Collaborate with the technical sales and key account management teams to implement strategies that align with client project specifications.
- Utilize your understanding of the company's manufacturing design processes to recommend necessary adjustments to meet client requirements.
- Prepare comprehensive technical reports that address product performance and confirm client needs.
- Provide insightful technical guidance in response to client inquiries.

Support for Your Success:
- The company will provide extensive training to ensure you have a thorough understanding of the products and systems offered, including their technical applications.

Connect Personnel specializes in placing management, engineering, and technical roles, ensuring a strong fit for both candidates and employers.

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