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Infrastructure Technical Support Specialist

2 months ago

Brisbane, Queensland, Australia Connect Personnel Full time
Position Overview:
This role offers an exciting opportunity within a prominent global organization, renowned for its contributions to major infrastructure projects across Australia. With a competitive compensation package of $100k, this position is ideal for those seeking a robust career trajectory in a technical support capacity.

About the Company:
Our client is a multi-billion dollar enterprise that invests heavily in research and development, ensuring innovative solutions for landmark construction initiatives. Due to ongoing expansion, they are looking to add a Technical Support Engineer to their team.

Your Qualifications:
- A background in engineering or a related technical field is preferred.
- Civil or Structural engineering qualifications are advantageous, although other engineering disciplines will be considered.
- Experience with large-scale infrastructure projects, particularly in tunneling, mining, or road construction, is a plus.
- Familiarity with construction site operations is beneficial but not essential.

Your Responsibilities:
- Serve as a primary technical support liaison for clients, including Senior Project Engineers, Site Engineers, and industry consultants.
- Collaborate with the technical sales and key account management teams to ensure the provision of suitable products that align with client project specifications.
- Utilize your understanding of the company's manufacturing design processes to recommend necessary adjustments to meet client requirements.
- Draft comprehensive technical reports addressing product performance and client specifications.
- Provide insightful technical guidance in response to client inquiries.

Support for Your Success:
- Comprehensive training will be provided to familiarize you with the products and systems offered, including their technical applications.

For further information regarding this opportunity, please reach out to Connect Personnel, specialists in placing management, engineering, and technical roles.