Autism Support Specialist

1 week ago

Chatswood, Australia beBeeCustomerService Full time $80,000 - $90,000

About Us

We're a leading service provider specializing in autism support.

Our mission is to deliver personalized solutions that cater to the unique needs of individuals on the autism spectrum.

Your Role

You will be responsible for delivering exceptional customer service and providing timely support to our clients.

Main Responsibilities

  • Provide outstanding customer service through various channels
  • Assess client needs and offer relevant information or referrals
  • Collaborate with colleagues to achieve shared goals
  • Maintain accurate records and reports

What We Offer

  • Professional development opportunities for career growth
  • Salary packaging options to boost your take-home pay
  • Flexible work arrangements, including remote work
  • A modern workspace with end-of-trip facilities, located near public transport
  • Employee referral incentives
  • Access to a wide range of discounts through our employee benefits program

Requirements

  • Minimum 3 years' experience in customer service (phone based) or administration
  • Previous experience in the disability sector and understanding of the NDIS preferred
  • Demonstrated ability using a customer relationship management database
  • Excellent verbal and written communication skills
  • Attention to detail and high level of accuracy

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