Senior Retail Operations Manager

1 month ago


Perth, Western Australia MAC Full time
About MAC

At MAC, we're passionate about delivering exceptional customer experiences and driving business success in the prestige beauty industry.

About the Role

We're seeking an experienced Senior Retail Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for supporting the Retail Manager in leading, coaching, and developing our team of artists.

Key Responsibilities
  • Supervisory Experience: Proven track record of coaching and mentoring others to achieve sales and customer service targets.
  • Retail Operations: Experience with inventory management, cash reconciliation, and retail point-of-sale software.
  • Customer Service: Ability to provide inspirational, authentic, and personalized customer service.
  • Leadership: Strong leadership skills to drive business results and develop high-performing teams.
Requirements
  • Proven retail experience preferably within cosmetics.
  • Previous supervisory experience.
  • Retail operations experience including inventory management and cash reconciliation.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft Office.
What We Offer
  • A competitive salary of $85,000 per annum.
  • An attractive benefits package including corporate discounts, learning opportunities, paid parental leave, and birthday leave.
  • The opportunity to work with a leading brand in the prestige beauty industry.
  • A dynamic and supportive work environment.
Estimated Salary: $85,000 per annum

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