Retail Operations Manager

1 month ago


Perth, Western Australia MAC Full time

We are seeking a highly skilled and experienced Retail Operations Manager to join our MAC team. This is a key leadership role that will play a leading part in the success of the store/counter by supporting the Retail Manager in leading, coaching and developing our team of Artists.

This position offers excellent opportunities for professional growth and development, with a competitive salary and benefits package. The estimated annual salary for this role is £45,000 - £55,000 depending on experience.

**Job Description:**

 

Company Overview

MAC is a prestigious beauty company with a culture that values diversity of thought and people. We offer excellent training and development opportunities and a competitive remuneration package.

 

Job Summary

We are looking for an ambitious and high-performing self-starter who is passionate about delivering exceptional customer service and has proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment.

 

Key Responsibilities:
  • Providing inspirational, authentic and personalized customer service to drive sales and achieve targets.
  • Supporting the Retail Manager in leading, coaching and developing the team of Artists to deliver outstanding results.
  • Managing retail operations including inventory management, cash reconciliation and POS software.

 

Requirements:

To be successful in this role you will need:

  • A proven track record of achieving sales and customer service targets in a retail environment.
  • Previous supervisory experience with a proven ability to coach and mentor others.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office.
  • The ability to work flexible hours including days, nights, weekends and special events.

 

Benefits:

We offer a competitive salary and benefits package which includes corporate discounts, learning and education opportunities, paid parental leave and birthday leave. Our employees also enjoy a range of perks and rewards, making us one of the most attractive employers in the industry.



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