Senior Retail Operations Manager

13 hours ago


North Perth, Western Australia Smiggle Full time

About Smiggle

We are seeking an experienced Senior Retail Operations Manager to lead our team in Morley and maximise sales opportunities through coaching, developing and providing feedback.

This is a full-time position requiring availability over weekends, late night trading hours and public holidays. As a key member of our leadership team, you will have a passion for our products and delight kids and parents alike with every customer interaction.

What We Offer

  • A structured 3-month training plan with Buddy Manager support to develop your skills and expertise.
  • Development plans to support your ongoing growth and career progression.
  • A competitive salary of $70,000 - $80,000 per annum, with the opportunity for monthly incentives.
  • 50% staff discounts on Smiggle products.
  • Dedicated leadership training and internal career opportunities across 7 brands and over 1,000 retail outlets.
  • Flexible roster options available to support a healthy work-life balance.
  • The opportunity to join an international brand with a dynamic and supportive team culture.

A Day in the Life

  • Create a great store experience for all customers, ensuring they receive exceptional service and support.
  • Drive sales with your team to achieve targets and KPIs, maximising every sales opportunity to achieve individual and store sales targets.
  • Develop, train and succession plan your team to increase productivity and efficiency.
  • Create a safe working environment for your team and customers, daily managing stock to minimise loss and maximise sales.
  • Roster your team in line with stores trading profile, implementing visual merchandising strategies and promotional changes to drive sales and engagement.

Requirements and Qualifications

  • Experience in developing and coaching a team, providing praise and improvement feedback.
  • Previous leadership experience, ideally in retail, with a proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets.
  • Ability to provide a genuine and unique customer experience, with a passion for our products and a desire to delight kids and parents alike.
  • Previous Visual Merchandising experience working from a brief, with a creative flair and attention to detail.

About You

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences and driving sales growth. If you have a strong background in retail leadership and a desire to join a dynamic and supportive team culture, we encourage you to apply for this exciting opportunity.



  • North Perth, Western Australia The Just Group Full time

    About The RoleAs the Senior Retail Operations Manager, you will be responsible for driving sales opportunities through coaching and developing your team in our Joondalup store. This is a full-time position requiring availability over weekends, late night trading hours, and public holidays.What We Can OfferA 50% discount on Peter Alexander productA rotating...


  • Perth, Western Australia MAC Full time

    About MACAt MAC, we're passionate about delivering exceptional customer experiences and driving business success in the prestige beauty industry.About the RoleWe're seeking an experienced Senior Retail Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for supporting the Retail Manager in leading, coaching, and...


  • Perth, Western Australia Skechers Full time

    About the RoleWe are seeking an experienced Senior Retail Operations Manager to lead our retail stores in Western Australia and South Australia.Key ResponsibilitiesEvaluate and improve store performance across WA, focusing on sales targets, KPIs, visual merchandising, stock levels, wage control, and shrinkage.Motivate Store Managers to achieve optimal...


  • Perth, Western Australia Anaconda Group Full time

    Job DescriptionThis is an exciting opportunity for a passionate and results-driven retail leader to become a Senior Retail Operations Manager within our Perth Region at Anaconda. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales growth across multiple stores.About the RoleThis is a senior...


  • Perth, Western Australia The Talent Mill Full time

    About the OpportunityWe are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team in Perth. As a Cluster Manager, you will be responsible for leading multiple retail stores and driving business growth through effective leadership and management.Key Responsibilities:Develop and implement strategies to improve store...


  • Perth, Western Australia MECCA Brands Pty Ltd Full time

    About UsMECCA Brands Pty Ltd is a leading retailer in the beauty industry, dedicated to providing an exceptional customer experience.Job SummaryWe are seeking a highly skilled and experienced Senior Retail Operations Manager to lead our Perth store in Western Australia. As a key member of our leadership team, you will be responsible for driving sales growth,...


  • Perth, Western Australia Seed Heritage Full time

    OverviewSeed Heritage, a leading fashion brand, is seeking an experienced Senior Retail Operations Manager to lead our retail network. With over 200 stores across Australia, New Zealand, Hong Kong, and Singapore, we are committed to delivering exceptional customer experiences.About the RoleWe are looking for a highly skilled individual with a proven track...


  • Perth, Western Australia Frontline Retail WA Full time

    The Lead Glazier role at Frontline Retail WA is a challenging and rewarding position for experienced professionals.With a strong background in UPVC double glazing installation, you will oversee a small team of installers and ensure efficient production in line with company policies and quality standards.Main Responsibilities:Collaborate with the Client...


  • Perth, Western Australia Kmart Full time

    Lead and Deliver Excellence in RetailWe are seeking a talented and experienced Senior Retail Operations Manager to join our team in Western Australia. In this critical role, you will be responsible for leading a team of Zone Managers across 13 Kmart stores in Perth, driving business growth, improving customer experience, and fostering a positive work...


  • Perth, Western Australia Retailworld Resourcing Full time

    About Our BusinessAt Retailworld Resourcing, we take pride in being a stable force in the grocery industry, expanding across metro and regional locations.The RoleWe are seeking a dynamic Retail Operations Manager to support our City Beach local supermarket. The successful candidate will lead and inspire a team of 10+ on a daily basis, collaborating with...


  • North Perth, Western Australia The Just Group Full time

    About the RoleWe are seeking an experienced and motivated Senior Fashion Retail Manager to lead our team at a Joondalup store in North Perth. This is a part-time position working 30 hours per week, with the possibility of increasing to 38 hours. Availability over weekends, late-night trading hours, and public holidays is required.Key Responsibilities:Drive...


  • Perth, Western Australia Retail Prodigy Group Full time

    At Retail Prodigy Group, we are seeking an exceptional Senior Stockroom Specialist to join our team in driving the success of our Nike Store in Hay Street. This role is perfect for individuals who share our passion and enthusiasm for Nike and align with the company's values.Job Description:Operational Excellence: Ensure operational efficiency and...


  • Perth, Western Australia Frontline Retail WA Full time

    Lead a People-First Supermarket in the Heart of the CommunityA dynamic leader is required to manage a thriving supermarket, focusing on customer experience, product availability, and store presentation.About the Role:Oversee daily operations across all aspects of the supermarket, from rostering to customer service and stock control.Take charge of a team of...


  • Perth, Western Australia GUCCI AUSTRALIA PTY LTD Full time

    Unlock your potential as a Senior Luxury Fashion Retail Manager at GUCCI AUSTRALIA PTY LTD.About the RoleWe are seeking an experienced and dynamic individual to lead our team of Client Advisors in delivering exceptional customer service and driving sales growth. As a Senior Luxury Fashion Retail Manager, you will be responsible for overseeing store...


  • Perth, Western Australia Longreach Recruitment Full time

    Role OverviewWe are seeking an experienced Senior Retail Property Manager to lead our busy shopping centre in Perth's northern suburbs.In this role, you will be responsible for maximising the financial performance of the centres and driving team development with a mentorship-focused approach.About the RoleClient Liaison: Maintain direct communication with...


  • Perth, Western Australia Programmed Full time

    Programmed, a leading provider of managed labour hire and staffing services, is seeking an experienced Senior Operations Manager to join our fly-in-fly-out team in the Pilbara.About UsWe strive to deliver exceptional service excellence and customer satisfaction through our proactive and detail-oriented professionals who share our commitment to safety,...

  • Store Manager

    4 weeks ago


    Perth, Western Australia Frontline Retail WA Full time

    **About the Role:**As the Store Manager at Frontline Retail WA, you will be responsible for leading a creative team in a vibrant, customer-focused environment. You will oversee all store operations, drive sales, manage stock, and collaborate on marketing initiatives. With a focus on delivering exceptional service and inspiring your team, you will play a key...


  • Perth, Western Australia Woolworths Group Full time

    Senior Operations ManagerAt Woolworths Group, we're looking for a skilled Senior Operations Manager to lead our team at The Lakers Tavern. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to drive business growth, improve customer satisfaction, and enhance the overall guest experience.Key...


  • North Perth, Western Australia The Just Group Full time

    At The Just Group, we are committed to delivering exceptional customer experiences across our brands. As the Co-Retail Store Manager of our Joondalup store, you will play a vital role in driving sales and ensuring seamless operations.About the RoleWe are seeking a motivated and experienced retail professional to work alongside our Store Manager. Your key...


  • North Perth, Western Australia The Just Group Full time

    About The RoleWe are seeking a highly motivated Retail Store Operations Manager to join our team in Joondalup. As a key member of our store management team, you will be responsible for maximising sales opportunities through coaching, developing and providing feedback to your team.To succeed in this role, you will be driven by sales targets and passionate...