Retail Operations Manager
1 month ago
Overview
Frontline Recruitment is seeking a highly motivated and experienced Department Coordinator to lead our busiest department and drive team success. In this role, you will bring your passion for retail, attention to detail, and dedication to operational excellence to create an engaging and seamless shopping experience.
Salary: The estimated salary for this position is $78,200 (inclusive of super) with a rewarding bonus structure.
About the Role
We are looking for a hands-on leader who thrives in a fast-paced environment. Your excellent communication skills and customer focus allow you to connect easily with both team members and customers. You're organised, proactive, and ready to make a positive impact on store performance.
Main Responsibilities
- Lead and motivate a department team, fostering a culture of achievement and teamwork
- Deliver exceptional customer service, ensuring each shopper leaves satisfied
- Maintain high-volume stock levels and ensure accurate inventory control
- Support and develop your team, enhancing skills and boosting performance
- Collaborate with other departments to achieve overall store success
- Implement and uphold strong visual merchandising standards, making the department inviting and safe
- Drive KPIs and business objectives
What We're Looking For
- Proven experience leading teams of 10+ in large-format, big-box, or department store environments
- A commitment to delivering exceptional customer experiences
- Expertise in visual merchandising and managing stock in high-volume settings
- Excellent organisational and time management skills
- Passion for retail operations, with a strong drive to empower and support team members
- Skilled in rostering and optimising schedules
- Proficient in conducting stock-takes and inventory management
- Strong communicator, adept at setting clear expectations and driving team performance
Benefits
- An attractive salary package inclusive of super
- Generous staff discounts across a network of leading brands
- Balanced rotating roster working just one weekend in three and a monthly day off
- Clear pathways for career progression within a rapidly growing brand
- Extensive training
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