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Cafe Team Supervisor

2 weeks ago

Sydney, New South Wales, Australia beBeeLeader Full time $60,000 - $80,000

About our vibrant cafe, where customer service excellence is paramount.

As a seasoned supervisor, you will lead a dynamic team of baristas and café staff to deliver exceptional experiences for our patrons. Your leadership skills and passion for teamwork will drive engagement and motivation among your colleagues.

Key responsibilities include:

  • Guiding team members to provide outstanding service and quality products
  • Maintaining a positive attitude towards colleagues and promoting a collaborative work environment
  • Ensuring the correct use of espresso machines and coffee preparation techniques
  • Managing staff during peak periods and delegating tasks efficiently
  • Cultivating a workplace that fosters teamwork and employee satisfaction
  • Resolving minor conflicts between staff and guests in a fair and professional manner
  • Providing coaching, training, and performance feedback to support staff development
  • Maintaining a safe working environment and ensuring compliance with health and safety protocols
  • Enforcing RSA/RCG/Food Hygiene standards and promoting responsible practices

**Essential Requirements:**

- Proven supervisory experience in food and beverage operations
- Barista training and relevant café experience
- RSA and RCG qualifications (or willingness to obtain)
- Flexibility to work a 7-day rotating roster across days, nights, weekends, and public holidays
- Eligibility to work in Australia