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Community Support Specialist

3 weeks ago

Bundaberg, Queensland, Australia beBeeCare Full time $45,132 - $73,698

Find a new career path as a Community Support Specialist.

We are seeking an experienced professional to join our team in Bundaberg. As a key support role, you will play a pivotal part in ensuring the efficient operation of our Community Care services.

Your responsibilities will include:

  • Servicing and coordinating different teams within each neighborhood
  • Providing exceptional customer service via phone, email, and in-person interactions
  • Managing requests, concerns, and inquiries
  • Rostering and scheduling support for the neighborhood
  • Creating correspondence and documentation as requested
  • Efficiently organizing appointments, diaries, travel, and meeting/workshop preparatory arrangements

You will be working with mainstream software including the Microsoft Office Suite and database applications. Intermediate-advanced skills are required.

We encourage our team members to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia.

Requirements
  • Effective verbal and written communication skills
  • Previous experience in rostering/scheduling - highly regarded
  • Great time-management skills and an ability to prioritize your workload
  • Good knowledge and experience with MS Office and Database applications
  • Confidence with smartphones and digital devices or willingness to learn
Benefits
  • Save tax and increase your take-home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing, and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months' service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks, and other significant cultural events

We are committed to being a Child Safe, Child Friendly organization. We welcome, provide safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services, and address child abuse and neglect if it occurs.