
Healthcare Department Operations Lead
1 week ago
Overview:
Join our organization in this key role where you will assist the Director in achieving business and service objectives for the Prince of Wales Community Health department.
The Operations Manager is a crucial position that supports the day-to-day operational management of the department, ensuring a high-quality and customer-focused service.
This role also has responsibility for line managing the Northern Network Access and Referral Centre, Equipment Loan Pool, and POWCH administration services.
Key Responsibilities:
- Assist the Director in attaining business and service objectives
- Support the day-to-day operational management of the department
- Line manage the Northern Network Access and Referral Centre, Equipment Loan Pool, and POWCH administration services
Required Skills and Qualifications:
- Relevant tertiary qualifications in a business or health-related field
- Senior-level management experience in the health environment
- Demonstrated experience in developing, managing, and leading clinical teams to achieve organizational goals and patient-centered service delivery
- High level of interpersonal, oral, and written communication skills
- Ability to work collaboratively within a multidisciplinary structure to engage and build a cohesive team
- Ability to work autonomously and be self-directed to achieve service and personal goals in clinical and non-clinical areas
- High level of conceptual, analytical, problem-solving, and planning skills
Benefits:
- A workplace culture that promotes person-centered care approaches and staff well-being
- Orientation and supported transition into your new role
- Targeted clinical stream education programs affiliated with university partners
- Development pathways aimed at career progression
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
- Salary Packaging options that reduce your taxable income and increase your take-home pay
- Corporate health and fitness program, discounted gym memberships with a Fitness Passport
- Employee Assistance Program (EAP) for employees and family members
- Discounted Private Health Insurance
Selection Criteria:
- Relevant tertiary qualifications in a business or health-related field and relevant management experience at a senior level in the health environment.
- Demonstrated experience in developing, managing, and leading clinical teams in achievement of organisational goals and patient-centred service delivery.
- Demonstrated experience in financial, human resource, and organisational management with proven ability to manage staff and budgets within organisational funding and performance frameworks.
- High level of interpersonal, oral, and written communication with the ability to communicate to a range of health professionals.
- Ability to work collaboratively within a multidisciplinary structure to engage and build a cohesive team.
- Ability to work autonomously and be self-directed to achieve service and personal goals in clinical and non-clinical areas.
- High level conceptual, analytical, problem-solving, and planning skills and the ability to apply them in the development of strategic direction, policies procedures, and practices.
- Current Driver's license eligible for use in NSW.
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