Fintech Support Specialist
4 hours ago
Job Overview
FIS is a leading fintech company that powers the world's economy. We're looking for a Senior Systems Support Analyst to join our team in Sydney or Melbourne.
About the Role
As a Senior Systems Support Analyst, you will provide critical support for assigned production-related systems for major banking and payments clients. Your responsibilities will include:
- Providing on-call support for HP Non-Stop Systems and proprietary applications
- Developing and executing scripts and test plans
- Conducting software analysis related to debugging, resolving issues, and modifications
- Liaising with internal clients, vendors, and global colleagues to resolve issues and deliver results
- Providing rostered on-call 24/7 support to clients (around 1 week per month)
Requirements
To be successful in this role, you will need:
- HP Non Stop systems experience is essential for this role
- Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies
- Ability to understand in-house applications
- Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting
- Experience with a wide range of interface design, development, and debugging tools, techniques, and methodologies
- Knowledge of testing tools and quality control requirements
Preferred Qualifications
Bonus points if you have experience in the banking or Financial Services sector.
What We Offer
At FIS, we offer a great remuneration package with medical insurance and employee share scheme. Our benefits also include a flexible, hybrid work model, a diverse and collaborative atmosphere with personal and professional development opportunities.
Estimated Salary
Around $120,000 - $180,000 per annum, depending on experience.
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