
Building Meaningful Relationships with Customers
3 days ago
Customer Value is at the Heart of Our Business
About this RoleWe're seeking a dedicated professional to join our team as a Customer Value Specialist. This exciting opportunity will see you working with customers to deliver health solutions and claim resolutions that meet their unique needs.
Based in Bankstown, you'll be part of a supportive team that prioritizes customer satisfaction. Your key responsibilities will include:
- Providing personalized recommendations for health and wellbeing products
- Developing business relationships within the community to promote our brand and products
As a Customer Value Specialist, you'll take a 'customer first' approach, ensuring our members receive exceptional service and support. You'll assist with day-to-day transactions, educate members on their benefits, and provide solutions to any identified concerns or needs.
This is a part-time permanent position working 30 hours per week, with a negotiable 4-day roster. We offer a range of benefits, including healthy work-life balance, leadership support, reduced private health cover, and opportunities for career development.
We believe in investing in our people and providing them with the tools and training needed to excel in their roles. As a valued member of our team, you'll have access to classroom training, e-Learning, and on-the-floor product knowledge training.
What We OfferWe're committed to promoting equality and diversity in our workplace. We welcome applications from candidates with diverse backgrounds and experiences.
Our company is an equal opportunity employer and we're dedicated to creating an inclusive environment where everyone feels valued and respected.
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