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Customer Service Representative

2 months ago

West Wyalong, Australia AGnVET Services Group Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at AGnVET Services Group. As a key member of our retail sales and warehouse operations, you will be responsible for providing exceptional customer service, managing inventory, and ensuring seamless order processing.

Key Responsibilities
  • Customer Service: Provide first-class customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
  • Inventory Management: Receive, store, and manage inventory, ensuring accurate stock levels and efficient order processing.
  • Order Processing: Process orders, including point of sale and invoicing, ensuring timely and accurate delivery of products to customers.
  • Warehouse Operations: Assist with the receiving and storing of incoming goods, picking and packing of outgoing goods, and general warehouse duties.
  • Stock Control: Monitor inventory levels, conduct stocktakes, and maintain accurate records to ensure efficient stock management.
  • Team Collaboration: Work closely with the team to achieve sales targets, resolve issues, and maintain a positive and productive work environment.
About You

We are looking for a highly motivated and experienced individual with a strong background in customer service, retail sales, and warehouse operations. You will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Requirements
  • Experience: Minimum 2 years of experience in a retail sales and/or warehouse environment.
  • Skills: Excellent customer service skills, strong communication and interpersonal skills, ability to work effectively in a team environment, and basic computer skills.
  • Education: High school diploma or equivalent required.
About Us

AGnVET Services Group is a leading agribusiness providing rural supplies and services. We are committed to delivering exceptional customer service and building strong relationships with our clients and community.

Benefits
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to providing opportunities for career growth and development.
  • Employee Recognition: We recognize and reward our employees for their hard work and dedication.