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Senior Delivery Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeDelivery Full time $250,000 - $270,000
Senior Delivery Lead, APAC

The ideal candidate will be a seasoned delivery expert with a proven track record of leading cross-functional teams to deliver enterprise software solutions in a B2B SaaS context.

We are seeking an accomplished Senior Delivery Lead to lead all aspects of services delivery in APAC. This includes full P&L ownership, resourcing, commercials, and line management. You'll oversee regional operations while also programme managing a small number of strategic accounts directly.

Your primary focus will be on ensuring high-quality implementations, driving regional delivery excellence, and representing services in commercial opportunities. As the senior delivery voice in APAC, you'll be responsible for client outcomes, people leadership, and ongoing process improvement.

You will operate at the most senior level, providing confidence and leadership that enables clients to build trust in our delivery. Critical to your success will be your excellent client communication and management skills. You are expected to drive and inspire others around you.

We'll provide you with the opportunity to grow your expertise in an environment that supports you, your life, and your career.

Key Responsibilities:

  • Own the APAC Professional Services P&L, including resource forecasting, delivery quality, and financial performance
  • Oversee all client delivery in the region across implementation and recurring services
  • Actively manage key clients, serving as Delivery Lead on a limited number of strategic projects
  • Line manage and coach Delivery Managers and Consultants; lead hiring, onboarding, and development
  • Represent Delivery in sales pursuits; contribute to scoping, pricing, and contract negotiation
  • Ensure adoption of Aptitude's delivery methodology and continuous improvement practices
  • Partner with Product, Sales, and Global Services leadership to drive strategic initiatives in the region
  • Mitigate delivery risk, uphold governance, and foster trusted relationships with client and partner stakeholders

Job Requirements:

  • Proven experience managing end-to-end delivery of enterprise software in a B2B SaaS context
  • Strong commercial acumen; experience with P&L, resource planning, and client negotiations
  • Hands-on project/programme management background, ideally with financial or subscription systems
  • Track record of people leadership and building high-performing delivery teams
  • Confident communicator and client advisor at C-level
  • Comfortable working in a hybrid model with regional travel as needed
Requirements
  • Candidates must have strong leadership and communication skills
  • They must be able to work independently and as part of a team
  • Able to manage multiple priorities and deadlines
  • Strong analytical and problem-solving skills
  • Experience with project management tools and methodologies