Quality Assurance Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeService Full time $97,955 - $111,142

Our organization is dedicated to providing innovative energy solutions.

About The Role

  • We are seeking a Service Quality Specialist to support our Quality Assurance Team. This role will involve conducting Dealership Service Evaluation (DSE) activities across Australia and New Zealand to assess service quality and performance.

The ideal candidate will have a Bachelor's degree or higher in business and related fields, with minimum 2 years' experience in sales, preferably within the automotive industry. Proficiency in data analysis tools, particularly Microsoft Excel, is also essential.

  • Main Responsibilities:
  • Conduct Dealership Service Evaluation (DSE) activities
  • Collect, compile, and analyze Net Promoter Score (NPS) data
  • Maintain comprehensive records and prepare detailed reports
  • Stay current with industry trends, benchmarks, and best practices

This is an exciting opportunity to be part of a supportive team that is rapidly expanding. If you believe you have the skills and experience required for this role, please submit your updated resume.



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