Patient Care Coordinator
2 weeks ago
An Administration Officer is required to join our Emergency team on a casual basis.
The ideal candidate will play a key role in a supportive team to ensure patients have a positive experience during their care.
Key responsibilities include greeting all customers, handling enquiries in a friendly and professional manner, managing the busy Emergency Department reception desk, answering and redirecting calls, preparing admission paperwork, performing Health Fund Checks as required, working in a fast-paced environment, coordinating the collection of Emergency Department deposits, health fund excess/co-payments and out-of-pocket fees, and coordinating with staff from other departments.
Essential Criteria- Experience in an acute patient-focused healthcare facility/hospital
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Ability to work well independently and within a team
- Proficiency in MS Office (Outlook, Word, Excel)
- Flexibility to work a variety of shifts – 7-day rotating rosters
We offer a supportive work environment, opportunities for continuous professional development and education, and a chance to make a positive impact on patients' lives.
Applicants will be required to provide a current National Police check and evidence of right to work in Australia prior to appointment. Staff in patient contact roles will provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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Patient Care Coordinator
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Melbourne, Victoria, Australia Professional Physical Therapy Full timeProfessional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and...
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