
Work Program Coordinator
1 week ago
Job Description
The purpose of this role is to coordinate work programs between teams. This involves maintaining the delivery plan and monitoring progress as per defined work packages.
Key Responsibilities
- Coordinate work file completion between teams.
- Provide detailed reporting and ongoing management of the works program.
- Ensure programs meet time, cost, and quality targets.
- Coordinate programs to minimize costs and maximize supply reliability by reducing customer interruptions.
- Recommend changes to works programming to drive efficiencies.
- Provide a rolling capacity forecast.
- Check files for completeness and quality.
- Attend and contribute to meetings.
- Plan and schedule all works, ensuring accurate forecasting of future workload.
- Process work requests, prioritize requests, and ensure delivery of the program to meet timeframes.
- Maintain resource balances to meet competing needs and expectations.
- Provide forecasts and recommendations on overflow work and variations to the planned work.
- Track, monitor, and report on close-out of files/jobs.
- Facilitate regular review meetings with stakeholders to ensure delivery of work within agreed timeframes.
About You
We are looking for someone with:
- A minimum of 5 years' industry experience.
- Sound experience in using computerized management systems and Microsoft Excel.
- Demonstrated success in delivering customer service and project management.
- Understanding of business processes.
- Highly developed verbal, written, interpersonal, communication, facilitation, and negotiation skills.
- Intermediate computer literacy skills to operate, maintain, and enhance documents, spreadsheets, presentations, and information systems.
- Ability to communicate with stakeholders at different levels.
- Understanding of data analysis (desired but not essential).
Preferred qualifications include a COVID-19 vaccination certificate.
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