IT Support Specialist
6 days ago
Job Summary
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Clark Equipment in Hornsby. As a key member of our IT department, you will be responsible for providing Level 1 support of our IT systems and end-user devices to our employees.
Key Responsibilities
- Providing remote and on-site support to end-users to maximize their productivity
- Monitoring of and response to user requests
- Troubleshooting, configuring, installing, repairing desktop hardware and software
- User setups
- Basic assistance – application support, client hardware, Other IT projects
Requirements
- Developing knowledge of MS Operating Systems and applications
- Some networking troubleshooting knowledge & understanding of TCP/IP
- Ability to record processes and create documentation
What We Offer
- Competitive wages
- Long-term career growth
- Full-time, permanent opportunity
- Monthly rostered day off (RDO) program available
- A small team of talented, dedicated and friendly people
- Broad experience in the many different facets of IT operations
- A supportive team environment
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