IT Support Specialist

6 days ago


Hornsby Shire, Australia Clark Equipment Full time

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Clark Equipment in Hornsby. As a key member of our IT department, you will be responsible for providing Level 1 support of our IT systems and end-user devices to our employees.

Key Responsibilities

  • Providing remote and on-site support to end-users to maximize their productivity
  • Monitoring of and response to user requests
  • Troubleshooting, configuring, installing, repairing desktop hardware and software
  • User setups
  • Basic assistance – application support, client hardware, Other IT projects

Requirements

  • Developing knowledge of MS Operating Systems and applications
  • Some networking troubleshooting knowledge & understanding of TCP/IP
  • Ability to record processes and create documentation

What We Offer

  • Competitive wages
  • Long-term career growth
  • Full-time, permanent opportunity
  • Monthly rostered day off (RDO) program available
  • A small team of talented, dedicated and friendly people
  • Broad experience in the many different facets of IT operations
  • A supportive team environment

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