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IT Support Specialist

2 months ago

Hornsby Shire, Australia Clark Equipment Full time

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Clark Equipment. As a key member of our IT department, you will be responsible for providing Level 1 support of our IT systems and end-user devices to our employees.

Key Responsibilities

  • Provide remote and on-site support to end-users to maximize their productivity
  • Monitor and respond to user requests in a timely and efficient manner
  • Troubleshoot, configure, install, repair desktop hardware and software
  • Set up user accounts and provide basic assistance with application support and client hardware
  • Participate in other IT projects as required

Requirements

  • Developing knowledge of MS Operating Systems and applications
  • Basic networking troubleshooting knowledge and understanding of TCP/IP
  • Ability to record processes and create documentation

What We Offer

  • Competitive wages and long-term career growth opportunities
  • Full-time, permanent position with a monthly rostered day off program
  • A dynamic and supportive team environment
  • Broad experience in the many different facets of IT operations

About Us

Clark Equipment is a leading Australian owned group of companies involved in the manufacture, import, distribution, and support of industrial, agricultural, and material handling equipment. We value our employees and strive to create a positive and supportive work environment.