Senior Claims Management Specialist

7 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Claims Management Opportunity

Are you a seasoned claims management professional looking for a new challenge? We have an exciting opportunity for a skilled and strategic leader to join our team.

The Role:

  • Lead a high-performing claims team, driving results through coaching, guidance, and empowerment.
  • Monitor and analyze claims statuses against key performance indicators (KPIs), ensuring seamless delivery of excellent service.
  • Maintain strong relationships with internal stakeholders and brokers, fostering trust and cooperation.
  • Develop and execute business strategies, leveraging your expertise in general insurance claims management.
  • Oversee the tendering and negotiation of contracts, ensuring mutually beneficial agreements.
  • Conduct performance analysis and reporting, providing actionable insights to drive business growth.
  • Manage audits and complaints handling, upholding the highest standards of professionalism.
  • Handle complex claims, exercising sound judgment and technical capability.

About You:

  • Proven leadership skills, with a high emotional quotient (EQ) and exceptional interpersonal abilities.
  • Strong business acumen, enabling you to develop and execute strategic plans.
  • Substantial experience in general insurance claims management, with a deep understanding of relevant legislation.
  • Familiarity with the general broking market, allowing you to navigate complex client relationships.
  • Sound technical capabilities, combined with adaptability and reliability.
  • Business qualifications are highly desirable, but not essential.

About Our Business

We're a dynamic organization dedicated to delivering exceptional service and value to our clients. If you're a motivated and experienced claims management professional seeking a fresh challenge, we'd love to hear from you.

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