Regional Development Manager

2 weeks ago

Shellharbour City Council, Australia beBeeCareer Full time $75,000 - $105,000
Job Opportunity

Seeking a proactive and customer-focused professional to play a key role in identifying and pursuing new business opportunities and driving customer acquisition across various portfolios.

The successful candidate will promote a positive customer experience while collaborating with internal stakeholders to implement sustainable, financially viable supports that empower people to live the life they want and choose.

Key Responsibilities:
  • Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding.
  • Build and manage a customer pipeline and contact database.
  • Coordinate application and onboarding documentation for new customers.
  • Collaborate with internal and external stakeholders to ensure best practice outcomes.
  • Establish strong relationships with customers, families, carers, service providers, and community members.
  • Represent the organisation at networks and promotional events, sharing insights and learnings.
  • Promote services to attract new customers and track enquiry outcomes for reporting.
Requirements:
  • Tertiary qualification in Business Management or a related field.
  • 3+ years' experience in business or customer service management.
  • Proven background in customer-facing roles within values-driven organisations.
  • Experience in cultural change and workforce capability building.
  • Strong community engagement and relationship-building skills.
  • Solid understanding of contemporary Disability Services and person-centred approaches.
  • Excellent communication skills, adaptable to diverse audiences.
  • Proactive, goal-oriented, and confident in decision-making.
  • Skilled in managing multiple tasks, meeting deadlines, and working independently.
  • High computer literacy and comfort with technology.
  • Empathetic, customer-focused, and business-savvy.
  • Experience in the Disability Services sector.
  • Business development or sales experience.
Benefits:
  • Competitive Salary Package: Be rewarded for your hard work with an attractive salary.
  • Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
  • Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle.
  • Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
  • Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
About Us:

We are a leading Australian organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, we support individuals and employ staff nationwide.

Join us where your career journey and well-being are our top priorities.

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