Senior Night Guest Service Agent

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

Job Description

Senior Night Guest Service Agent – Queens Wharf Residences

Full Time Opportunity

Queens Wharf Residences is seeking a motivated and professional Senior Night Guest Service Agent to join our Front Office team on a full-time basis. This is an exciting opportunity to take on a senior role in one of Brisbane's most iconic new residential and hotel precincts.

About the Role

  • Lead by example in delivering exceptional guest service at the Front Desk.
  • Assist with training, coaching, and supporting Guest Service Agents.
  • Handle guest check-ins, check-outs, reservations, and enquiries with professionalism.
  • Resolve guest issues efficiently, ensuring a seamless and positive experience.
  • Support the Front Office leadership team with daily operations.

Qualifications

What We're Looking For

  • Previous Front Office / Guest Service Agent experience
  • Strong communication and problem-solving skills
  • A passion for delivering outstanding service and creating memorable guest experiences
  • High attention to detail and organisational skills
  • Ability to work a rotating roster including weekends and public holidays

Why Join Us?

At Queens Wharf Residences, part of Minor Hotels, you'll be part of a dynamic team within a landmark development in the heart of Brisbane.

  • Competitive hourly rate with late night and early morning penalties
  • Staff discounts across Minor Hotels properties worldwide
  • Training and support to grow your hospitality career
  • Be part of a stunning new property shaping the future of Brisbane's accommodation scene

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family
  • Global Perks: International accommodation discounts across our hotel brands
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU / NZ
  • Experiences: Discounted entertainment and activities
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
  • Generous Leave: Parental and birthday leave
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

#J-18808-Ljbffr

  • Senior Night Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Minor International Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries.Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Night Guest Service Agent

    3 weeks ago

    Brisbane, Queensland, Australia Minor International Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Night Guest Service Agent

    3 weeks ago

    Brisbane, Queensland, Australia Minor International Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Night Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Queens Wharf Residences Full time $60,000 - $80,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Night Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia PT. MINORI Full time $60,000 - $80,000 per year

    Full-timeCompany Location: Queens Wharf ResidencesCompany DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents,...

  • Senior Night Guest Service Agent

    1 week ago

    Brisbane, Queensland, Australia Minor International Full time $60,000 - $80,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Oaks Hotels Full time

    **Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Night Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Minor Hotels Full time

    We are looking for a friendly and professional Night Guest Service Agent to join the team at Oaks Brisbane on Felix Suites on a casual basis.Casual rate: $29.40 per hour + Super + Company Benefits**Responsibilities include**:- Welcome and check in guests- Communicate professionally- Make bookings- Assist guests during their stay- Professional interpersonal...

  • Senior Guest Services Lead

    2 weeks ago

    Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $80,000

    Job Title: Senior Night Guest Service Agent - Queens Wharf ResidencesAbout the RoleWe are seeking a highly motivated and professional Senior Night Guest Service Agent to join our Front Office team on a full-time basis.This is an exciting opportunity to take on a senior role in one of Brisbane's most iconic new residential and hotel precincts.Lead by example...

  • Night Guest Service Agent

    1 week ago

    Brisbane, Queensland, Australia Minor International Full time

    **Company Description**Oaks Hotels, Resorts and Suites is one of Australasia's largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries.We are looking for enthusiastic and professional Night Guest Service Agents on a part-time basis to join the team at Oaks Sunshine Coast Oasis Resort.Part-time Rate:...