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Head of Strategy and Operations

2 months ago


Melbourne, Victoria, Australia AMP - General Full time
About the Role

We are seeking a highly skilled and experienced Head of Strategy and Operations to join our team at AMP. As a key member of our leadership team, you will be responsible for leading and managing the Operations team to enhance the overall effectiveness of the Group Chief Risk Officer (CRO) and the wider Enterprise Risk Management (ERM) Leadership Team.

Key Responsibilities
  • Provide comprehensive support to the Group CRO and ERMLT for business-as-usual (BAU), strategic, and transformational initiatives, consistent with AMP's and ERM's strategy.
  • Handle day-to-day executive tasks, such as reading papers, preparing briefing notes, and representing the Group CRO in meetings and communications.
  • Assist in monitoring, tracking, and assessing ERM performance against critical priorities and BU scorecard and support the Group CRO and ELT in fostering a high-performance, supportive culture aligned with AMP's purpose and values.
  • Facilitate operational activities within ERM and the wider Group, including delegations of authority, conflicts of interest, policy management, license management, and FAR administration.
  • Coordinate and author regular reports and presentations for the CRO, including GRCC and Board reporting, governance statements, and presentations for insurers and rating agencies.
  • Manage information flows, create connections, identify linkages, and facilitate information sharing within ERM and across the organisation to achieve coordinated business outcomes.
  • Design and lead workshops and other relevant meetings as required by the Group CRO.
  • Coordinate GRCC and BRCC agendas, liaise with CoSec, and coordinate secretariat duties for GRCC.
  • Facilitate line 1 risk management activities for ERM.
Requirements
  • Relevant experience of working in a strategy and operations setting, or supporting senior Executives or Directors.
  • Demonstrated experience in establishing and maintaining effective stakeholder relationships at a range of levels, particularly senior executives and Boards.
  • Sound knowledge of the financial services industry, regulatory regime and understanding of risk management.
  • Exceptional people management skills.
  • Outstanding structured thinking and analytical capability.
  • Superior written and verbal communication skills.
  • Excellent planning and organisational skills ensuring that work is completed effectively.
About Us

At AMP, we are committed to fostering inclusion, diversity, and a warm feeling of belonging. We believe that our diverse workforce is a key driver of creativity, innovation, and better connections with our customers. We are dedicated to enhancing employment opportunities for Aboriginal and Torres Strait Islander people and encourage candidates from these backgrounds to apply.

We are a progressive organisation that values flexibility and adaptability. We are looking for a candidate who can adapt from BAU to the ambiguous with ease and is committed to delivering change at AMP. If you are someone who sees opportunity where others see challenge, come and work with us to create your tomorrow.