Customer Experience Representative

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerExperience Full time $50,000 - $70,000

Customer Experience Representative Job Summary

About the Role

This position involves delivering exceptional customer service experiences that contribute to a positive and welcoming atmosphere for travellers.

Key Responsibilities:
  • Process guest arrivals, departures, and room allocations efficiently.
  • Address guest queries in a timely and professional manner.
  • Maintain high standards of health and safety throughout the premises.
Requirements:
  • A positive attitude and strong customer-focused approach.
  • Effective communication skills with a genuine desire to assist others.
  • Ability to handle complaints professionally.
  • Flexibility to work varied shifts, including weekends and public holidays.

Prior experience using Front Office software is highly advantageous in this role.



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