Senior Business Improvement Manager

4 days ago

Brisbane, Queensland, Australia beBeeInfrastructure Full time $80,000 - $85,000
Job Opportunity: Infrastructure Policy Lead

This is an exciting opportunity to join a high-profile infrastructure transformation programme in the education system as an Infrastructure Policy Lead. The role sits at the heart of a major business reform initiative, designed to enhance contractor management and drive safer, more effective outcomes across a vast portfolio of educational facilities.

Key Responsibilities:
  • Support comprehensive analysis of current contractor management practices by identifying operational challenges and risks that may impact service delivery or safety.
  • Draft clear and actionable policy guidance, procedures, and operational tools aimed at improving contractor management processes across the organisation's extensive asset base.
  • Collaborate closely with colleagues from multiple divisions to ensure new policies are practical, well-understood, and seamlessly integrated into existing business processes.
  • Coordinate working groups and facilitate workshops to gather insights from stakeholders, inform policy development, and test proposed approaches for effectiveness.
  • Prepare high-quality written materials including briefings, internal papers, and implementation tools that communicate complex information in an accessible manner.
  • Track progress of reform implementation by monitoring key milestones and providing recommendations for adjustments or enhancements as required.
  • Engage proactively with stakeholders at all levels to build consensus around policy changes while addressing concerns through effective communication and conflict resolution.
  • Provide subject matter expertise in contractor management and business improvement to support the successful delivery of the programme's objectives.
Required Skills and Experience:
  • Proven experience in government infrastructure delivery or similar large-scale public sector programmes where collaboration was key to success.
  • Demonstrated track record in business improvement or transformation initiatives within complex organisations requiring careful stakeholder management.
  • Experience in infrastructure contract management or procurement processes with an understanding of best practice risk mitigation strategies.
  • Familiarity with risk and safety management principles as they relate to infrastructure projects or contractor oversight.
  • Exceptional written and verbal communication skills enabling you to distil technical information into concise policy documents accessible to varied audiences.
  • Strong attention to detail combined with the ability to manage multiple priorities effectively within tight timeframes.
  • Well-developed stakeholder engagement skills including conflict resolution abilities that foster trust-based relationships across organisational boundaries.
  • A solution-oriented mindset with proven problem-solving capabilities focused on designing practical solutions for operational challenges.

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