Retail Store Manager Lead

4 weeks ago

Sydney, New South Wales, Australia The Reject Shop Full time
Job Overview

The Reject Shop is seeking an exceptional Retail Store Manager Lead to join our team in Toronto. As a key leader, you will be responsible for driving store success and delivering an outstanding customer experience.

Salary and Benefits

We offer a competitive salary package of $85,000 per annum, plus up to 10% annual bonus. Additionally, we provide a range of benefits including:

  • A supportive and diverse company culture
  • A fun, safe, and respectful work environment
  • Flexible work arrangements on a rotating roster, including 1 in 3 weekends
  • Team Member discount for you and an immediate family member (permanent team members)
  • Humanforce Thrive - Supporting financial wellbeing and providing instant access to your pay
  • Paid parental leave program supporting primary and secondary care givers
  • Employee Assistance Program - free and confidential professional counselling for work and personal issues for you and your immediate family members
Job Description

As a Retail Store Manager Lead, you will be responsible for leading a high-performing team to deliver sales targets and exceptional customer service. Your mission will include:

  1. Setting the standard through personal interactions and actively addressing customer enquiries and resolving issues promptly
  2. Overseeing all store operations, from inventory management to visual merchandising
  3. Driving sales growth and delivering a shopping experience that wows
  4. Coaching and developing team members to achieve their full potential
  5. Solving challenges with problem-solving skills and ensuring smooth operations
  6. Ensuring a safe environment for customers and team members
Required Skills and Qualifications

To succeed in this role, you should have:

  • Strong verbal communication and leadership skills
  • Self-motivation and a passion for people
  • Ability to think BIG, long term, and drive change through influencing others
  • Proven experience in driving exceptional results
What We Offer

You will be part of a dynamic team at The Reject Shop, committed to delivering an unbeatable in-store customer shopping experience. Our company values teamwork, diversity, and inclusion, and we strive to create a fun, safe, and respectful work environment. Apply today to become a part of our team

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