Retail Store Lead

2 days ago

Sydney, New South Wales, Australia Seed Heritage Full time
About Seed Heritage

We are a leading Australian fashion brand, offering high-quality clothing and homewares for women, men, teenagers, children, babies, and the home. Our collections reflect modern Australian style with beautiful design and timeless appeal.

The Role: Retail Store Lead

We are seeking an experienced Retail Store Lead to join our team in Burwood Child Concept Store. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building a high-performing team culture.

Key Responsibilities:
  • Customer Experience: Drive a customer-focused culture, creating memorable and seamless interactions with every customer.
  • Team Leadership: Engage, empower, and mentor the team through ongoing training, collaboration, and open communication.
  • Store Operations: Work closely with State Leadership to build an effective and profitable store, managing rosters, stock, and back-of-house administration.
  • Sales Performance: Motivate the team to meet sales targets and business KPIs, exceeding expectations and driving business success.
Requirements:
  • Experience: 2+ years' experience managing a fast-paced, high-volume fashion retail store, preferably with a medium to large team.
  • Leadership Skills: Strong leadership skills, ability to motivate and mentor a team to achieve success, and demonstrate commercial acumen.
  • Communication: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, colleagues, and stakeholders.
What We Offer:
  • Competitive Salary: Up to $120,000 per annum, depending on experience.
  • Benefits: Generous discounts across all Brandbank Group Brands, including Unison, allkinds, Commonry, kikki.K, and FINE-DAY, as well as access to Employee Assistance Programs and Health and Wellness initiatives.
  • Career Development: Clear career pathway towards future leadership opportunities, with ongoing training and development to support your growth.

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