Dedicated Customer Support Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $70,000 - $100,000

**Career Opportunity:** Customer Service Advisor

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Advisor. This role plays a vital part in providing exceptional customer service, assisting with everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs.

This is a **part-time position**, working 28 hours per week across 4 days. As a Customer Service Advisor, you will be responsible for:

  • Providing support for customers with their banking needs
  • Answering inquiries and resolving issues efficiently
  • Offering tailored solutions to meet customer needs
  • Identifying opportunities to introduce customers to other financial products or services that could benefit them

To excel in this role, you will need to possess excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service. If you are a strong communicator with a passion for helping others, we encourage you to apply.

As a valued member of our team, you will receive comprehensive training on our banking products and services, as well as hands-on guidance and resources to help you succeed in your new role. Our supportive team environment is committed to empowering you with the knowledge and skills to thrive and advance your career with us.

**Why Join Us?**

We are obsessed with becoming our customers' #1 banking partner for life, and we are looking for individuals who share our passion for delivering exceptional service. In return, we offer a range of benefits, including:

  • Flexible work arrangements to achieve a greater work/life balance
  • Tailored learning and development opportunities to grow your career within the bank
  • Lots of opportunities to "give back" to the community through volunteering initiatives

We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

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