Dedicated Customer Service Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $75,000

Job Overview

We are seeking a dedicated customer service professional to deliver exceptional experiences and support to our customers.

About the Role

  • You will be responsible for delivering outstanding customer service and support, ensuring high levels of customer satisfaction.
  • You must have excellent communication and organisational skills, with a knack for problem-solving and a passion for delivering exceptional customer experiences.
  • You will work collaboratively with our team to achieve our goals and objectives.

Key Responsibilities

  • Provide exceptional customer service and support through multiple channels, including phone, email and in-person interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal stakeholders to ensure seamless delivery of customer services.
  • Stay up-to-date with company policies and procedures, and ensure compliance at all times.

Benefits and Perks

  • Annual flu vaccinations and skin checks.
  • Insurance discounts up to 10%.
  • A month dedicated to your well-being and health.
  • Birthday leave.
  • Generous referral bonuses (up to $5k).
  • EAP, Sonder & Duress support.

About Us

We are a leading provider of student accommodation in Australia, currently capable of housing 18,000 students. We offer a unique experience and a safe environment to help students make the most of their studies.

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