Administrative Services Specialist

1 week ago

Rockhampton, Queensland, Australia beBeeAdministration Full time $48,510 - $55,394
Key Role Information

The role of an Administration Officer is a vital link between patients, clinicians, and other hospital staff.

This position provides efficient booking services, coordinates clinical appointments, and ensures the delivery of a high-quality service in a changing environment.

Key Responsibilities
  • To provide timely and efficient booking services for all patients and utilize available time effectively.
  • Deliver exceptional customer service, demonstrating understanding, empathy, patience, and a positive attitude.
  • Coordinate bookings (clinical appointments, waiting list management, scheduling, and meeting outcome targets) to ensure delivery of a high-quality service.
  • Work independently with minimal supervision, meet deadlines, establish work priorities, and collaborate as part of a multi-disciplinary team in a fast-paced environment.
  • Develop strong communication and interpersonal skills to consult and negotiate with clients and staff at various levels of the organization.
  • Display proficiency or ability to rapidly acquire skills in using Clinical Information Systems for booking purposes or quickly develop these skills.
What We Offer
  • A competitive hourly rate.
  • 12.75% employer superannuation contribution.
  • Flexible Work-Life Balance and Variety.
  • Employee Assistance Program (EAP).

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