Dream Experiences Manager

6 days ago

Airlie Beach, Queensland, Australia beBeeCustomer Full time $47,000 - $61,000
Experiential Tourism Consultant

About the Role

We are seeking an exceptional individual to fill a key position in our reservations team. The successful candidate will be responsible for managing bookings, providing customer service, and contributing to the overall success of our business.

  • Staying up-to-date with products, timetables, and promotions.
  • Accurately processing bookings from various sources.
  • Managing end-of-day cash-ups and finalizing QA bookings.
  • Coordinating bookings with third-party providers.
  • Maintaining knowledge of Reservations Policies and Procedures.
  • Providing catering information and excellent service in the Retail Store.

Key Responsibilities

The ideal candidate will possess strong customer service and sales skills, with the ability to multitask and work in a fast-paced environment. They will also have excellent communication skills, both written and verbal, and be able to maintain attention to detail.

Requirements

To be successful in this role, you will need:

  • Minimum 1 year's experience in customer service or sales.
  • Certificate II in Tourism or Business Administration (desirable).
  • Driver's License (desirable).
  • Familiarity with CustomLinc or similar reservation platform (desirable).
  • Ability to work flexible hours, including weekends and public holidays.

What We Offer

Our company offers a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you will enjoy:

  • A competitive salary package.
  • Ongoing training and support.
  • A collaborative and motivated team environment.

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