Customer Experience Coordinator

10 hours ago

Airlie Beach, Queensland, Australia beBeeGuest Full time $60,000 - $80,000

Unforgettable Guest Experiences

At Journey Beyond, we're passionate about sharing Australia's most spectacular destinations with our guests. We operate 17 brands across the country, connecting people to the land and to each other in a way that's both memorable and meaningful.

Our portfolio includes marine-based tours and transport providers like Cruise Whitsundays, which offer unique experiences on the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays.

We pride ourselves on delivering exceptional customer service, ensuring every guest leaves with lasting memories and a deeper appreciation for our incredible natural heritage.

About The Role:

We're seeking an experienced Reservations Consultant to join our vibrant team. As the first point of contact for our valued customers, you'll play a vital role in assisting with enquiries and making their journey with us truly unforgettable.

  • Stay up-to-date with all things related to Cruise Whitsundays – products, timetables, and promotions
  • Manage bookings from email, phone, web chat, and direct sources using Custom Linc.

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