Porter
3 days ago
Job Summary
We are seeking a skilled and friendly Porter to join our Concierge team at The Westin Brisbane. As a Porter, you will be responsible for providing exceptional guest experiences and ensuring a seamless arrival and departure process.
Key Responsibilities
- Guest Services
- Provide warm and welcoming greetings to guests upon arrival and departure
- Assist guests with luggage transportation and storage
- Offer local knowledge and recommendations to enhance the guest experience
- Concierge Services
- Provide exceptional customer service and respond to guest inquiries
- Assist with valet parking and vehicle transportation
- Coordinate with other departments to ensure seamless guest experiences
- Team Collaboration
- Work closely with the Concierge team to ensure efficient and effective guest services
- Communicate effectively with colleagues to resolve guest issues
Requirements
- Education and Experience
- High school diploma or equivalent required
- Previous experience in a customer-facing role preferred
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of local area and attractions
What We Offer
As a Porter at The Westin Brisbane, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to enhance your skills and knowledge. We offer a competitive salary and benefits package, as well as opportunities for career advancement.
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