At-Home Service Operations Manager

6 days ago


Sydney, New South Wales, Australia Apple Full time

Are you a results-driven leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences? As an At-Home Service Operations Manager at Apple, you will be responsible for overseeing a team of specialists who provide top-notch service to our customers. Your goal will be to ensure that every interaction is seamless and efficient.

The ideal candidate will possess excellent communication skills, both verbal and written, as well as strong leadership abilities. You will be responsible for mentoring and guiding your team to meet functional KPIs and deliver high-quality results. Additionally, you will be tasked with staying up-to-date on business processes and systems, identifying areas for improvement, and implementing innovative solutions.

We offer a competitive salary range of $80,000 - $110,000 per year, based on experience, as well as a comprehensive benefits package. If you are a motivated and organized individual with a passion for leadership and customer service, we encourage you to apply.

Beyond the numbers, this role offers:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to make a real impact on customer satisfaction


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