Customer Service Agent

6 days ago


West Gosford, New South Wales, Australia Coles Full time

Coles Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. As a Customer Service Agent (CSA), you will be part of a diverse team that provides excellent customer experiences through various roles.

We are seeking an enthusiastic and energetic individual to join our team as a CSA. The successful candidate will be responsible for safely navigating local neighbourhoods to deliver customers' shopping orders to their homes during the day or night.

Key Responsibilities:

  • Picking and packing orders to the highest standard
  • Safely driving and navigating through busy streets, suburban roads, and/or regional areas
  • Providing great customer experiences by working with enthusiasm, energy, and pace

About You:

  • Unrestricted Australian Driver's Licence and a safe driving record
  • The confidence to work independently and as part of a team
  • Availability to work flexible hours across store trading days, including early mornings, evenings, and weekends

Benefits:

  • A competitive salary of around $65,000 per annum
  • Ongoing career development opportunities
  • A diverse and inclusive workplace culture
  • Flexible work arrangements and additional leave entitlements

We are committed to creating a safe and respectful workplace for all employees. We welcome applications from people of all ages, cultures, abilities, sexual orientations, and gender identities. If you have any disability, please let us know how we can support you throughout the recruitment process.



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