Customer Service Ambassador

5 days ago


Gosford, New South Wales, Australia Secure Parking Full time
About Secure Parking

We are the largest commercial car park operator in Australia and New Zealand, with over 450 car parks across both countries.

Salary Range

The estimated annual salary for this position is between $55,000 to $65,000 AUD, depending on experience and qualifications.

Job Description

We are seeking a Customer Service Officer to join our team. As a key member of our customer service team, you will play a crucial role in making parking a welcome part of our customers' journey.

Responsibilities
  • Provide exceptional customer service to our customers, clients, and staff members.
  • Maintain high standards of car park presentation and cleanliness.
  • Solve problems efficiently and effectively, ensuring a positive experience for our customers.
  • Work flexibly to meet the needs of our business and customers.
Requirements
  • Excellent customer service skills.
  • Able to work in a fast-paced environment.
  • Ability to solve problems and think critically.
  • Flexible working hours.
  • Career development opportunities.
  • Multiple locations.
  • Visa holders encouraged to apply.
  • Must hold a valid Australian full driving license.
Benefits
  • A safe, friendly, and inclusive workplace.
  • Ongoing career development and training opportunities.
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing company.
About You

We value diversity and inclusion at Secure Parking. We encourage Indigenous Australians and Torres Strait Islanders to apply for this role. If you have a 'can-do' attitude, excellent communication skills, and a passion for delivering exceptional customer service, we want to hear from you.



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