Freeway Traffic Operations Specialist

6 days ago


Frankston South, Victoria, Australia Service Stream Full time

About the Role

Service Stream is currently seeking a skilled Control Room Operator to join our team in the Transportation department. The successful candidate will be responsible for operating the control room, ensuring the asset remains free of hazards, and maintaining customer satisfaction through the flow of traffic and minimization of disruption.

Key Responsibilities

  • Perform duties of the Control Room Operator in the 24-hour 7-day week operation of the control room
  • Monitor the asset and identify congestion using surveillance systems
  • Initiate incident and emergency response processes according to policies, plans, and procedures
  • Report and document incidents, collisions, complaints, and equipment failures
  • Actively monitor and respond to alarms associated with ITS systems
  • Proactively manage relevant KPIs for the Peninsula Link Control Room

About You

To be successful in this role, you will have exceptional communication skills, excellent documentation skills, and high-level problem-solving skills, including the ability to develop innovative solutions to problems.

Requirements

  • Ability to work on a 24/7 rotating shift basis
  • Experience working in a Control Room or similar environment
  • Ability to work as an individual and in a team
  • Good computer skills
  • Current and valid Australian Driver's license


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