Highway Operations Specialist

1 week ago


Frankston South, Victoria, Australia Service Stream Full time

About the Role

We are seeking a skilled Highway Operations Specialist to join our team in Frankston, Victoria. This is a casual ongoing position with up to full-time hours.

The successful candidate will provide control room operations through 24-hour monitoring to ensure that the asset remains free of hazards and that the customer experience is maintained through the flow of traffic and minimisation of disruption.

Key Responsibilities:

  • Perform duties of the Control Room Operator in the 24-hour 7-day week operation of the control room
  • Monitor the asset and identify congestion, using the correct surveillance systems
  • Initiate incident and emergency response processes in accordance with policies, plans and procedures
  • Report and document all incidents, collisions, complaints and equipment failures
  • Actively monitor and respond to alarms associated with ITS systems
  • Proactively manage all relevant KPI's for the Peninsula Link Control Room

About You:

  • You have exceptional communication skills, both verbal and written; excellent documentation skills, and high-level problem-solving skill, including the ability to proactively develop innovative solutions to those problems
  • The ability to work on a 24/7 rotating shift basis (12hr shift)
  • Experience working in a Control Room or similar environment
  • The ability to work as an individual and in a team
  • Good computer skills
  • Current and Valid Australian Driver's license

About Service Stream:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.

Salary: $60,000 - $80,000 per annum depending on experience.



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