
Establishing Dream Homes Specialist
3 days ago
We are seeking an experienced professional to join our team as a Home Ownership Specialist. This role is critical in helping customers achieve their dream of home ownership.
About the Role:
- Key Responsibilities:
- Provide expert guidance to customers on their home loan journey, ensuring they have the necessary knowledge and support to make informed decisions.
- Build strong relationships with customers, understanding their financial needs and goals, and delivering personalized solutions that meet their requirements.
- Work collaboratively with colleagues to ensure seamless service delivery and continuous improvement of our lending products and processes.
- Communicate effectively in Mandarin to provide exceptional customer service and establish long-lasting relationships with customers and colleagues.
- Maintain up-to-date knowledge of current lending legislation, AML requirements, and responsible lending practices to ensure compliance and excellent customer outcomes.
Requirements:
- Skills and Qualifications:
- Strong understanding of lending products and processes.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Bilingualism (Mandarin and English) preferred.
What We Offer:
- A competitive market salary.
- A broad range of staff benefits.
- Opportunities for growth and professional development.
About Us:
We are a leading bank committed to delivering innovative, personalized, and convenient solutions for our customers. We value diversity, inclusivity, and teamwork, and we're looking for talented individuals who share our values and passion for excellence.
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