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Regional Performance Director
2 weeks ago
This is an exciting opportunity to join a dynamic team as an Operations Manager. As a key member of the organization, you will be responsible for overseeing sales, service, and aftermarket operations across multiple states and territories.
The ideal candidate will have proven experience in a similar operations management role within a sales and service-focused business. They will possess strong leadership and people management skills, with the ability to inspire and influence teams.
In addition to their leadership abilities, the successful candidate will also have expertise in WHS/OHS compliance, AU & NZ workplace laws, and industry safety regulations. Commercial acumen, budgeting, P&L management, and business development skills are essential for this role.
The selected candidate will be responsible for managing regional budgets, overseeing P&L performance, and implementing cost-saving strategies. They will also need to build strong relationships, resolve issues promptly, and maintain a customer-first approach.
- Key Responsibilities:
- Operational Management – Oversee sales, service, and aftermarket operations across multiple states and territories, ensuring compliance with AU & NZ legislation and company policies.
- Sales & Service Oversight – Drive revenue growth, maintain key customer relationships, and ensure sales and profit targets are met.
- Team Leadership & Development – Lead, mentor, and develop a high-performing team across multiple locations including sales, technical and administrative personnel.
- Financial & Budgetary Control – Manage regional budgets, oversee P&L performance, and implement cost-saving strategies.
- Customer Focus – Build strong relationships, resolve issues promptly, and maintain a customer-first approach.
- HSEQ Compliance – Ensure full compliance with WHS/OHS Act, Regulations, and industry safety standards. Conduct audits, inspections, and risk assessments.
- Reporting & Analysis – Provide insights on key performance indicators (KPIs) and drive continuous improvement.
- Travel Across Regions – Frequent travel is required within your assigned region to oversee operations and engage with customers.
- Proven experience in a similar operations management role within a sales and service-focused business.
- Strong leadership and people management skills – ability to inspire and influence teams.
- Expertise in WHS/OHS compliance, AU & NZ workplace laws, and industry safety regulations.
- Commercial acumen with experience in budgeting, P&L management, and business development.
- Excellent communication, problem-solving, and decision-making abilities.
- Strong problem-solving and decision-making abilities in a fast-paced environment.
- Willingness to travel domestically/internationally as required.
- Valid driver's license.