Customer Service Representative

6 days ago


Potts Point, Australia A Co Full time

About A Co

A Co is a dynamic and growing company that values exceptional customer service and teamwork.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Client Communication
    • Act as the primary point of contact for our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Customer Support
    • Collaborate with our sales and operations teams to deliver an outstanding customer experience, ensuring seamless communication and coordination.
  • Administrative Tasks
    • Perform data entry, filing, and other administrative duties to support the smooth operation of our customer service team.
  • Team Collaboration
    • Work closely with our team members to achieve common goals, share knowledge, and provide support when needed.

Requirements

  • Excellent Communication Skills
    • Strong written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Attention to Detail
    • A keen eye for detail, with the ability to accurately process and manage client information.
  • Technical Skills
    • Basic Excel skills, with the ability to learn and adapt to new software and systems.
  • Previous Experience
    • Previous experience in customer service or a related field, with a proven track record of delivering exceptional results.

What We Offer

A Co offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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