Customer Service Assistant
7 months ago
Customer Service Assistant
Contract | Potts Point, NSW
A.Royale is looking for a Customer Service Assistant to join our team
Working as part of a small team, at our Potts Point office, this role is great for someone who enjoys working in a fast-paced, open plan environment with plenty of interaction across our customers, distributors & colleagues within the office and around Australia.
Daily responsibilities will include:
Acting as the first point of contact for our network of existing Wholesale customers.
Managing customer interactions relating to sales, deliveries, and maintenance over the phone and via email.
Collaborate with our sales and operations teams to deliver an outstanding customer experience.
Data Entry, filing and administration.
General assistance with Office tasks.
An enthusiastic attitude with an eye for detail
An eye for detail.
High-quality customer service with a “can-do” attitude.
A great telephone and email manner with a professional approach
Strong writing skills and excellent grammar
Basic Excel skills are a must.
Previous experience in data entry will be highly regarded.
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