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Customer Service Representative

2 months ago


Potts Point, Australia A Co Full time

{"h1": "Customer Service Assistant Role", "p": "At A.Royale, we are seeking a highly skilled Customer Service Assistant to join our team in Potts Point, NSW. This role is ideal for individuals who enjoy working in a fast-paced, open-plan environment with plenty of interaction across our customers, distributors, and colleagues within the office and around Australia.", "ul": [{"li": "Act as the first point of contact for our network of existing Wholesale customers."}, {"li": "Manage customer interactions relating to sales, deliveries, and maintenance over the phone and via email."}, {"li": "Collaborate with our sales and operations teams to deliver an outstanding customer experience."}, {"li": "Perform data entry, filing, and administration tasks."}, {"li": "Provide general assistance with office tasks."}], "h2": "Key Responsibilities", "p": "The successful candidate will possess an enthusiastic attitude, an eye for detail, and excellent communication skills. Key responsibilities include:", "ul": [{"li": "Providing high-quality customer service with a 'can-do' attitude."}, {"li": "Maintaining a professional approach to customer interactions."}, {"li": "Demonstrating strong writing skills and excellent grammar."}, {"li": "Possessing basic Excel skills and previous experience in data entry is highly regarded."}], "h3": "Requirements", "p": "To be successful in this role, you will need to possess the following skills and qualities:", "ul": [{"li": "An eye for detail."}, {"li": "High-quality customer service skills."}, {"li": "A great telephone and email manner."}, {"li": "Strong writing skills and excellent grammar."}, {"li": "Basic Excel skills."}, {"li": "Previous experience in data entry is highly regarded."}], "h4": "What We Offer", "p": "At A.Royale, we offer a dynamic and supportive work environment, with opportunities for professional growth and development.", "p": "If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "p": "Please submit your application, including your resume and a cover letter, to [insert contact information]."}