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Front Office Ambassador

2 weeks ago

Tasmania, Australia beBeeCustomer Full time $60,000 - $85,000

Delivering exceptional guest experiences is at the heart of our mission. We strive to create a welcoming and enjoyable work environment that fosters growth and learning opportunities.

This casual position offers variety, working across different areas such as managing Reservations, conducting Night Audits, assisting guests as a Porter, and greeting and checking in guests as a Front Desk Receptionist.

  • We seek individuals with excellent communication, interpersonal, and time management skills
  • Experience with hotel reservations software RMS is preferred but not essential
  • Previous experience in a front office role or customer service is highly valued
  • Ability to multitask and work well under pressure
  • A flexible approach to working hours over a 7-day roster, including weekends, public holidays, and evenings

Our ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be eager to learn and grow within the team.

Key Responsibilities:
  • Manage Reservations efficiently and effectively
  • Conduct Night Audits to ensure accuracy and compliance
  • Assist guests as a Porter, providing exceptional service and support
  • Greet and check in guests as a Front Desk Receptionist, creating a warm and welcoming atmosphere
Requirements:
  • Excellent communication and interpersonal skills
  • Time management and organizational skills
  • Previous experience in a front office role or customer service
  • Ability to multitask and work well under pressure
  • Flexible approach to working hours
What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package
  • A chance to make a real difference in our guests' lives