Retail Experience Specialist

20 hours ago

Sydney, New South Wales, Australia beBeeCustomerServiceReviewer Full time $40,000 - $60,000

We are seeking a skilled Customer Service Reviewer to provide valuable feedback to our clients. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and reporting back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
Key Responsibilities:
- Visit retail outlets to assess store presentation, service, selling skills, and cleanliness
- Make detailed observations about your experience as a customer
- Complete surveys online about your experience
Requirements:
- An eye for detail and a good memory
- Reliable with great communication skills
- Access to the internet
- Ability to successfully complete tasks
- Willingness to travel and flexibility in work schedule
Benefits:
- Opportunity to work remotely or on-site at retail outlets
- Variety of assignments available depending on availability and location
- Chance to make a positive impact on customer experience
About Us:
We are a leading provider of customer experience solutions, helping retail brands understand their customers' needs and preferences. Our team is dedicated to delivering high-quality services that meet the evolving needs of our clients.

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