Retail Experience Specialist
4 days ago
As a customer service evaluator, you will be tasked with visiting retail outlets and reporting back on the store presentation, service, and overall customer experience. This role is ideal for individuals who possess an eye for detail and have strong communication skills.
Responsibilities- Visit retail outlets and conduct thorough assessments of store presentation and customer service.
- Complete detailed surveys about your experiences at each location.
- Excellent observational skills and attention to detail.
- Strong communication skills and ability to effectively articulate findings.
- Access to reliable internet connection for online survey completion.
This opportunity offers flexibility and autonomy, allowing you to work at your own pace while contributing valuable feedback to our clients. Surveys can take anywhere from 10 minutes to 1 hour to complete.
By joining our team, you will play a vital role in helping our clients understand and improve their customer service delivery. Your contributions will help shape the shopping experience for customers across Australia and New Zealand.
For over two decades, we have been assisting leading retailers in understanding their customer experience. You can now become a part of this initiative by providing valuable insights through our evaluation process.
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