Senior Operations Leader

1 week ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $100,000 - $125,000
Job Title

A highly respected and experienced Practice Manager is sought after by our esteemed law firm on the Gold Coast to lead operations and take ownership of financial management, HR functions, and business development.

About This Role
  • This key position will oversee all aspects of financial management, including trust accounting, reconciliations, budgets, payroll, BAS, IAS, PAYG, and statutory reporting.
  • The successful candidate will also manage accounts payable/receivable and prepare meaningful financial reports, partner allocations, and end-of-year accounts.
Responsibilities
  1. Lead HR functions: preparing job descriptions, interviewing, onboarding, offboarding staff, managing performance reviews, training, and compliance with the Legal Services Award.
  2. Develop and maintain workplace policies, WHS standards, and staff induction programs to ensure a professional and compliant environment.
  3. Drive operational systems covering fee recovery, debt management, procurement, supplier engagement, and long-term planning for firm growth.
  4. Support business development, marketing, and client engagement, including the management of the firm's social media presence and events.
  5. Coordinate IT services, manage insurance portfolios, oversee equipment procurement, and maintain supplier contracts.
  6. Attend weekly management meetings with Partners and deliver strategic insights to help shape firm objectives.
What We're Looking For
  • Extensive experience managing law firms with a detailed understanding of Queensland trust accounting regulations.
  • Strong financial acumen and proven ability to deliver timely, accurate, and meaningful reporting.
  • HR leadership experience with demonstrated success in managing staff, driving culture, and maintaining compliance.
  • Excellent written and verbal communication skills with outstanding organisational ability.
  • Confidence to handle competing priorities, make sound decisions, and maintain professional service delivery under pressure.
  • A proactive, client-focused approach with a genuine interest in building and maintaining strong relationships.
  • Tech-savvy skills with practice management systems (Affinity ideal), Microsoft Office, and social media platforms.
What You'll Get In Return
  • A competitive salary ranging from $100,000 to $125,000 + superannuation.
  • A secure, long-term career with a respected and established Gold Coast law firm.
  • A professional and collaborative culture where your contribution is valued and your leadership is visible.
  • True work-life balance, lunchtime Broadwater walks, or weekend escapes to the hinterland while excelling in a senior leadership role.
  • A central Southport location with easy access to beaches, dining, shopping, and vibrant community events.
  • A chance to shape the operations of a firm with a proud history and an exciting future.

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