
Parts Specialist
4 days ago
About Our Team: We are seeking a seasoned Parts Specialist to excel in our Launceston operation.
Key Responsibilities:
- Delivering exceptional customer service by providing accurate and timely information on parts needs.
- Leveraging technical knowledge to locate Cat parts for customers and technicians.
- Ensuring seamless execution of outstanding jobs related to parts inquiries and customer concerns.
- Utilizing system-based interpretation and digital resources to inform parts decisions.
- Managing warehouse tasks, including receiving, order picking, and dispatch.
- Maintaining accurate records of company accounts receivable processes for parts sales transactions.
- Supporting display area operations and maintaining stock cleanliness standards.
Requirements:
- A strong passion for delivering exceptional customer service.
- Excellent communication skills with a positive attitude.
- Proficiency in Microsoft applications.
- Experience working with different systems and databases.
- Outstanding organizational skills with the ability to multitask.
- Knowledge of Caterpillar products is preferred but not essential.
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