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Salesforce Administrator for Government Agency

1 month ago

Sydney, New South Wales, Australia Hudson Australia Full time

Job Summary

We are seeking a skilled Salesforce Administrator to join our team in Adelaide, Australia. As a key member of our IT department, you will be responsible for the day-to-day administration, configuration, and support of our Salesforce platform.

About Us

Hudson Australia is a leading recruitment agency that specializes in IT and technology talent. We are dedicated to providing innovative solutions and exceptional service to our clients and candidates.

Salary and Benefits

The successful candidate will receive a competitive hourly rate ranging from $80 to $110 per hour, plus 11.5% superannuation. Additional benefits include opportunities for professional development and career growth, as well as a supportive and inclusive work environment.

Key Responsibilities

  • Manage and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
  • Perform regular system audits and prepare for upgrades.
  • Customize and configure Salesforce objects, fields, page layouts, and record types.
  • Develop and maintain reports, dashboards, and workflows to support business processes.
  • Provide end-user training and support, including troubleshooting and resolving issues.
  • Collaborate with stakeholders to gather requirements and implement solutions that enhance business operations.
  • Ensure data integrity and implement data management best practices.
  • Stay current with Salesforce releases and new features and recommend improvements.

Requirements

  • Bachelor's degree in computer science, information technology, or a related field.
  • Salesforce Administrator certification (ADM 201) is required; additional Salesforce certifications are a plus.
  • Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce best practices and functionality.
  • Proficiency in Salesforce configuration, including workflows, process builder, and validation rules.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.